FAQs

Payments & Booking Issues

Our system holds your booking for 7 minutes to allow time for payment processing.


If payment fails:

• Wait for the 7-minute hold period to expire
• Then attempt the booking again
• Or select another available slot

Phone bookings are available.

However, walk-ins are not encouraged as our facilities may be unmanned at certain times due to our automated system.

We strongly recommend online booking, where you can:

✔ Check real-time availability
✔ Enjoy better online rates
✔ Avoid disappointment upon arrival

Yes. A booking confirmation and receipt will be automatically sent to your email after successful payment. Please check your spam/junk mail if you do not see it your inbox.