FAQ Category: Booking & Availability

How do I make a booking?

Booking your court is quick and easy with our Contactless Booking System. You can view schedules and reserve courts up to 90 days in advance.You have two options: Guest BookingBook instantly without creating an account. Click Here to Book NowCustomer PortalRegister for our FREE Customer Portal to unlock additional benefits and a smoother booking experience. Click here on How to Sign …

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Can You Explain the Differences Behind (C), (S), (P), and (PR) in Your Booking System?

All courts meet international badminton court size standards. The difference lies in comfort, flooring, playing space, and experience level. Type Classic (C) Standard (S) Preferred (P) Premier Reserve (PR) Flooring Special Epoxy Rubberized Rubberized Rubberized Seating Nil Single Bench Double Bench Triple Bench Walking Area Compact Compact Spacious Extra Spacious Fan ✖ ✔ ✔ ✔ …

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Why Can I Only Book for 30 minutes?

The reason you’re limited to booking only 30 minutes is due to existing bookings.In mobile view:Each blue box represents a 30-minute slot..  When multiple slots are available consecutively, you can book a longer session. If you notice a gap between bookings, it means the surrounding time slots have already been reserved. Understanding these visual cues will help …

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​How early should I arrive before my booking?

We recommend arriving 5–10 minutes before your booking time so you have enough time to prepare and start your game on schedule. Please note that courts are allocated strictly according to the booking time shown in the system.

Can we extend our current booking?

Yes! To avoid interruptions, we recommend booking your extension at least 5–10 minutes before your current session ends, as the system may require up to 1 minute to refresh and update your booking.

Can I modify my booking?

Yes. • Customer Portal users can modify their bookings directly in their account.• Guest users can use the modification link in the booking confirmation email. Please note: • Free changes are allowed up to 72 hours before the booking• Changes within 72 hours will incur a change fee• No changes are allowed within 4 hours of the booking