Absolutely! To ensure a comfortable and safe learning experience, here’s what we recommend:

1. Academy Teamwear: 

Wearing the team T-shirt to lessons fosters a sense of unity and belonging.

2. Proper Sports Attire:

For your practice sessions, we advise wearing proper sports shorts or track bottoms. These provide the flexibility and freedom of movement you need to excel in badminton.

3. Badminton Shoes:

Investing in a pair of dedicated badminton shoes is essential. These shoes are designed with non-marking soles, ensuring good grip on the court without leaving any marks. They also offer the necessary support for the quick lateral movements characteristic of badminton.

4. Sports Socks:

Wearing suitable sports socks is essential for added comfort and to prevent blisters. Opt for socks that provide cushioning and breathability.

For your convenience, we offer these recommended clothing and footwear options at both our onsite and online store. This makes it easy for you to access the right gear that suits your needs. By adhering to these clothing and footwear suggestions, you’ll not only enhance your overall learning experience but also minimize the risk of injury.

Remember, your safety and comfort are paramount as you embark on your badminton journey.

Yes, lessons are held on most public holidays, except during festive holidays. We observe a training break of seven (7) days each for Chinese New Year and Hari Raya. However, our center remains open for practice sessions on your own.

Booking your slot is a breeze! With our Contactless Booking system, you can effortlessly reserve and access schedules up to 90 days in advance. Choose between using our guest option or opt or sign up for FREE on our customer portal to unlock a host of additional benefits.

With Customer Portal, you get to enjoy the convenience of booking multiple courts, setting up recurring bookings seamlessly, and many more.

The choice is yours. We’re committed to making your booking process smooth and convenient.

The reason you’re limited to booking only 30 minutes is due to existing bookings.

In mobile view:

Each blue box symbolizes a 30-minute slot. When availability allows, you’ll find options like 8:00pm | 8:30pm | 9:00pm | 9:30pm.

However, if you notice a gap like 8:00pm | 11:00pm, it indicates the time in between has already been reserved.

Make the most of your booking experience by grasping these visual cues.

Absolutely, we’re open every day of the year, including public holidays. Our facilities are accessible 7 days a week, 365 days a year, ensuring you can enjoy badminton anytime you like.

Certainly! To ensure a seamless experience, we recommend booking an extension at least 15 minutes before your current session ends. This will help avoid any interruptions to your game. If you decide to extend closer to the end of your session, please note that a 10-minute waiting period is required for the system to refresh.

Absolutely! If you’re using our customer portal, you can easily extend your booking. However, please keep in mind that for guest users, the minimum booking duration is 1 hour.

Absolutely! If you’ve booked through the customer portal, you can make changes there. For guest logins, a link for changes can be found in your booking confirmation email.

Keep in mind that free changes are applicable up to a minimum of 72 hours before your scheduled booking. Changes made less than 72 hours in advance will incur a change fee. No changes are permitted within 4 hours of the booking.

Our system retains your booking for 7 minutes to allow time for payment processing. If the transaction isn’t successful, please wait until the 7-minute period expires before attempting to re-book the slot. Alternatively, you can explore other available slots for booking.

A change fee is a charge applied when you make modifications to your booking.

I need to make changes to multiple bookings. Could you provide information about the change fees?

Yes, we do offer offline bookings over the phone. However, we do not encourage walk-ins as our system operates fully automated and may be unmanned at certain times.

We strongly recommend booking online, where you can enjoy better rates. Please note that our offline rates differ, and we are unable to offer the same rates as online bookings. Additionally, online booking allows you to conveniently check court availability, avoiding any potential disappointment.

For your convenience, we have vending machines in place. Please note that only cashless payment methods are accepted for vending machine purchases.

Our classes maintain a small group size to ensure focused attention and quality instruction. Typically, there’s a maximum of 6 students per coach in a 1-hour class. This setup allows for effective learning and individualized guidance.

Our priority is to provide uninterrupted classes. In case a coach falls ill or has personal commitments, we arrange for another coach to step in temporarily. All our coaches are trained in the same steps and techniques, although they might have their unique style. This ensures your classes continue smoothly without disruption, maintaining the quality of instruction.

Certainly! We offer hassle-free class changes. If you need to reschedule, simply make changes at least 72 hours before your scheduled booking via your customer portal, and your lesson credit will be automatically credited back to your account, valid for 30 days.

Please note that if changes are made within 72 hours, a small change fee is required. For changes made within 4 hours or less, we regret that no cancellations are possible. We value your commitment to learning and aim to provide flexibility while respecting scheduling constraints.

To understand how the Contactless Booking e-Voucher works, we’ve provided a detailed video below. This video will walk you through the process step by step, ensuring a seamless and hassle-free experience. Feel free to watch the video to learn more about the convenience and benefits that the Contactless Booking e-Voucher brings to your badminton journey.

Unfortunately, no. The Contactless Booking e-Voucher is exclusively designed for facility bookings and cannot be used for any other purposes.

Unfortunately, this is not possible. You need to choose either the promo codes or the Contactless Booking e-Voucher for your booking. If you decide to proceed with both options, any amount difference will be automatically deducted from your account.

In such cases, you can use a credit or debit card to pay the remaining balance and successfully complete your payment.

Unfortunately there will be no refunds. Additionally, any remaining balance on an expired voucher will be forfeited and no longer usable.

We’ve categorized our badminton courts into four distinct types, all adhering to international standards in terms of dimensions. The difference lies in the offerings and experience they provide:

Comparison

Features	Classic (C)	Standard (S)	Preferred (P)	Premier Reserve (PR)
Flooring	Special Epoxy	Rubberized	Rubberized	Rubberized
Seating	Limited	Limited	Medium	Large
Area	Limited	Limited	Spacious	Spacious
Privacy	N/A	N/A	N/A	Yes (No adjacent court)

Absolutely! We understand your desire to play frequently. We offer the option of a fixed seasonal booking that suits your needs.

However, for an even more rewarding experience, delve into our Contactless Booking e-Voucher. This choice not only brings you remarkable savings but also elevates your flexibility and adds a range of fantastic perks to your game.

It’s all about optimizing your badminton journey. Take your pick and enjoy the game to the fullest!

Comparison

Description	Fixed Seasonal Booking	Contacless Booking e-Voucher
Rates	Published	Online
Value	N/A	Up to 30% Extra Value
Venue	Fixed	Redeemable at any MBA Centres
Flexibility	Fixed day / time / facilities	Redeemable at any day / time / facilities
Changes	Change Fee Apply	FREE Changes (min. 72 hours prior to scheduled booking)

Certainly! You’re more than welcome to book our courts for hosting friendly matches, tournaments, or even a sports day event.

Rest assured, we have all the necessary arrangements to make your event a success. To learn more about our offerings and how we can assist you in organizing a fantastic event, simply click here.

We look forward to helping you create memorable experiences on our courts!

The suitability will vary based on the nature of your classes and activities. Please note that external badminton coaching is not allowed. Please be aware that if it’s discovered that you’ve made a booking to conduct external badminton coaching, the booking will be instantly cancelled, and no refund will be provided.

For potential collaboration opportunities, kindly contact us.

Our operations are designed for convenience. Our automated system ensures that lights and fans are synchronized with your scheduled bookings, guaranteeing a comfortable environment during your playtime.

After the conclusion of your booking, our system maintains the walkway lights for an additional 10 minutes. This feature enhances safety and provides a smooth transition for all players.

We welcome children as young as 6 years old to join our program and begin their journey with us.

We appreciate the enthusiasm for learning, but unfortunately, we can only accommodate children who are 6 years old or above at this time.

Our approach primarily revolves around organizing classes based on skill levels rather than age ranges. As students commence their training at various ages, we structure our classes to accommodate learners’ progress and capabilities

Yes, we offer trial sessions for newcomers. It’s a paid trial, and if you decide to enroll within 30 days, the trial fee will be refunded as a 1-lesson credit (valid for 30 days) for your next lesson.

For new learners, opt for Basic (Youth). If you have basic skills, choose Beginner Level (Youth) / Social (Adult) Level. Rest assured, our coach will assess and suggest the best program after your trial lesson.

It’s important to mention that we don’t specialize in teaching special needs children. However, we do offer the option of private lessons, with the requirement that parents/guardians are present during sessions. While our expertise is limited, we’re open to discussing individual arrangements to create a comfortable and supportive learning environment.

Improving your badminton game is a journey that involves multiple factors. The timeline for improvement varies based on your dedication, effort, and consistent practice.

Badminton is a sport that requires a holistic approach to development. It involves various aspects like skill enhancement, physical conditioning, and mental preparation. The amount of time you invest in practice is a critical factor in your improvement.

The more hours you dedicate to practice, the faster you’re likely to see improvement. Regular practice helps reinforce skills, build muscle memory, and enhance your overall gameplay.

Recommended

Level	Frequency
Basic, Beginner & Social	min. 1 to 2 times a week
Intermediate	min. 2 to 3 times a week
Advance & Competitive	min. 3 to 4 times a week
Elite	min. 4 to 5 times a week

Improvement in badminton involves working on skills, physical fitness, mental strength, and maintaining a solid foundation. Your dedication to refining these aspects will contribute to your progress.

Consistency is vital for improvement. Regular practice and training sessions allow you to reinforce skills, adapt to challenges, and steadily enhance your performance.

A Lesson Credit is like a special token that represents your involvement in lessons, activities, and instructional sessions.

You can use Lesson Credits to access a variety of learning opportunities, social games, and activities within the program. They also offer the flexibility to be redeemed at both our MBA center and affiliate clubs, enhancing your options for participation and enjoyment.

Absolutely, you have the option to purchase Lesson Credits. The more you buy, the more you save! Depending on the package plan you choose, you can enjoy progressively lower costs per credit.

Keep in mind that the option to purchase lesson credits is exclusively available to our members. If you’re not a member yet, consider exploring our membership options to tap into this feature and access a diverse array of learning opportunities.

Using Lesson Credits gives you flexibility. You can choose which activities or lessons you want to participate in based on your interests and schedule.

Not at all! While they can be used for lessons, they might also cover activities like friendly matches, workshops, or other events that enhance your learning experience.

Yes, Lesson Credit expiration varies by package plan. To make the most of their value, we recommend redeeming credits before they expire. Please note that expired credits are non-refundable and cannot be reinstated. Any remaining credits beyond expiration will unfortunately be forfeited.

UNDERSTANDING AND USING CHANGE FEE

Introduction

A change fee is a charge incurred when you need to modify the date or time of your booking. Here’s a step-by-step guide to walk you through how change fees work and how to utilize this service effectively.

1. What is a Change Fee?

A change fee is a fee imposed when you wish to alter the timing or date of your booking.

2. Timing for Changes

Changes can be made up to four (4) hours before the originally scheduled booking time.

3. Booking Reference

The change fee applies to each Booking Reference and/or Booked In Session.

4. Eligibility

This option is exclusively available for contactless bookings made via www.mba101badminton.com, both for guests and registered customers.

5. Rate Difference

If the new booking has a higher rate compared to the canceled one, you will need to pay the difference through the payment portal in the booking system.

6. Confirmation

Your change is not confirmed until you receive a fulfillment notification.

7. Initiating a Change

Navigate to the ‘Fees & Charges’, click here
Select ‘Change Fee’ and add it to your cart.
In the cart, find the column at the bottom labeled ‘Special instructions for seller.’
It’s crucial to include your booking details in this section; otherwise, your request will be automatically rejected. You can copy and paste these details from your confirmation booking email.

8. Refund and Reissue

Please note there is no cash refunds. Instead, the fee will be refunded and reissued in the form of a Contactless Booking e-Voucher or Lesson Credit, depending on your booking.
The Contactless Booking e-Voucher or Lesson Credit will be valid for 30 days and can be used for your next booking.

9. Delivery Method

For Guest Login: The Contactless Booking e-Voucher Code will be sent to the registered email address used for the original booking.
For Customer Portal Login: The refund will be credited back into your account.

Conclusion

Now that you understand how change fees work and the process to make changes to your booking, you can confidently manage your bookings on www.mba101badminton.com. Remember to provide accurate booking details when initiating a change to ensure a smooth process.

Earning and Redeeming SMASHING Points

Introduction
SMASHING Points are your path to earning rewards when using Michael’s Badminton Academy’s Contactless Convenience. This tutorial guide explains how you can accumulate and redeem these points for extra benefits.

1. Earning SMASHING Points

You earn 1 MBA Smashing point for every RM1 spent through MBA Contactless Convenience.

2. Redeeming Your Points

For every 500 points you accumulate, you can redeem RM5 instantly during your online store checkout.

3. Points Expiry

Please note that these points have a validity period of twelve (12) months. Be sure to utilize them within this time frame to make the most of your rewards.

4. Matching Email Address

It’s essential to use the same email address when making purchases through Michael’s Badminton Academy’s Contactless Convenience as the one associated with your SMASHING Points account.
Using a different email address may result in points not being awarded.

Conclusion

Earning and redeeming SMASHING Points is a straightforward way to enhance your experience with Michael’s Badminton Academy’s Contactless Convenience. Make sure to keep track of your points, use the same email address for consistency, and enjoy the rewards that come your way!

Maximizing Savings with Promo Codes

Introduction

Promo codes are your ticket to unlocking great deals when booking our top-notch facilities and exciting activities at Michael’s Badminton Academy. Here’s a step-by-step guide to help you discover the various avenues for obtaining and using promo codes.

1. Accessing Promo Codes

Here are the key ways to get your hands on valuable promo codes:

2. Subscribe to Our Notification Platform

Sign up for our email and WhatsApp notification platform.
By doing so, you’ll receive exclusive promo codes and special offers directly in your Inbox and WhatsApp messages, ensuring you’re always in the loop.

3. Follow Us on Social Media

Connect with us on our official social media profiles:
Facebook: Click Here
Instagram: Click Here
We regularly share promo codes and exclusive offers with our followers, so be sure to follow us for the latest updates.

4. Explore Our Website

Visit our official website at www.mba101badminton.com.
Navigate to the ‘Offer’ page, where you’ll find a treasure trove of promo codes and special offers designed to enhance your booking experience.

5. Stay Informed

Keep an eye by regularly visiting our website and/or social media.
We continuously update our site with the latest information on promotions and promo codes, so you won’t miss out on any savings opportunities.

Conclusion
By subscribing to our notification platform, following us on social media, exploring our offer page, and keeping an eye on our website, you’ll be well-equipped to maximize your savings through promo codes. Start enjoying more value for your money today with Michael’s Badminton Academy’s exclusive offers！

How to Apply Promo Codes for Contactless Booking

Introduction
Promo codes are your ticket to unlocking discounts when booking activities with Michael’s Badminton Academy’s. Here’s a step-by-step guide on how to use your promo code for contactless booking:

1. Accessing Promo Code Entry

When entering your booking details for the activity, you’ll have the opportunity to apply your promo code to enjoy discounts.

2. Promo Codes

Both guest login and customer portal users can use it.
Enter promo code in the “Promo Code” column to apply the discount to your booking.

3. Special Promo Codes

Only applicable for guest login users.
Enter special code in the “Membership” column to apply the discount to your booking.

4. Verify Discount Application

Before proceeding with your payment, it’s essential to double-check that you’ve entered the correct promo code.
Ensure that the discount has been applied to your booking total. Please note that all transactions are considered final, and we are unable to make adjustments after payment is completed.

Conclusion

Using promo codes for contactless booking with Michael’s Badminton Academy’s is a simple and effective way to enjoy savings on your activities. By following these steps and confirming your discount, you’ll make the most of your promo code and get the best value for your booking.

How to Apply Promo Codes for Contactless Shopping

Introduction
Promo codes are your ticket to unlocking discounts when booking activities with Michael’s Badminton Academy’s. Here’s a step-by-step guide on how to use your promo code for contactless shopping:

1. Automatic Application

If your promo code is associated with your account, it will automatically be applied during the checkout process.

2. Manual Entry

Enter promo code and click “Redeem” to apply the discount.

3. Verify Discount Application

You’ll then see the value of your total savings in the “Subtotal” section of the screen.
Make sure to check that you’re using the correct promo code and that your discount has been applied before making your payment.

Conclusion

Using promo codes for contactless booking with Michael’s Badminton Academy’s is a simple and effective way to enjoy savings on your shopping. By following these steps and confirming your discount, you’ll make the most of your promo code and enjoy your savings while contactlessly shopping with us!

PAYMENT OPTIONS AND CONVENIENCE

We offer the following convenient payment methods:

Credit and Debit Card
You have the option to pay using both Credit and Debit cards.

Important Note for Debit Card Users
If this is your first time booking online, please ensure that you activate your debit card with your bank’s 24-hour hotline. It’s crucial to highlight that this activation is a one-time requirement. You won’t need to repeat this process for future transactions.

Without activation, your transaction may be declined by the bank. Please understand that this is a security feature implemented by the bank and it’s not within our control. Your understanding in this matter is greatly appreciated.

E-Wallets
We also offer the flexibility to make payments using popular E-wallets, ensuring a seamless and secure transaction experience.

Direct Debits
You can set up direct debits for convenient and automated payments, providing you with a hassle-free way to manage your transactions.

0% Installment Plan
Enjoy hassle-free transactions and explore our 0% Installment Plan for a seamless shopping experience at our online store.

Online Booking

Online Shopping

Offline & On-Site (Booking & Shopping)