Booking your slot is a breeze! With our Contactless Booking system, you can effortlessly reserve and access schedules up to 90 days in advance. Choose between using our guest option or opt or sign up for FREE on our customer portal to unlock a host of additional benefits. With Customer Portal, you get to enjoy …
The reason you’re limited to booking only 30 minutes is due to existing bookings. In mobile view: Each blue box symbolizes a 30-minute slot. When availability allows, you’ll find options like 8:00pm | 8:30pm | 9:00pm | 9:30pm. However, if you notice a gap like 8:00pm | 11:00pm, it indicates the time in between has …
Absolutely, we’re open every day of the year, including public holidays. Our facilities are accessible 7 days a week, 365 days a year, ensuring you can enjoy badminton anytime you like.
Certainly! To ensure a seamless experience, we recommend booking an extension at least 15 minutes before your current session ends. This will help avoid any interruptions to your game. If you decide to extend closer to the end of your session, please note that a 10-minute waiting period is required for the system to refresh.
Absolutely! If you’re using our customer portal, you can easily extend your booking. However, please keep in mind that for guest users, the minimum booking duration is 1 hour.
Absolutely! If you’ve booked through the customer portal, you can make changes there. For guest logins, a link for changes can be found in your booking confirmation email. Keep in mind that free changes are applicable up to a minimum of 72 hours before your scheduled booking. Changes made less than 72 hours in advance …
I encountered an unexpected situation. Can I modify my booking? Read More »
Our system retains your booking for 7 minutes to allow time for payment processing. If the transaction isn’t successful, please wait until the 7-minute period expires before attempting to re-book the slot. Alternatively, you can explore other available slots for booking.
A change fee is a charge applied when you make modifications to your booking.
I need to make changes to multiple bookings. Could you provide information about the change fees?
Yes, we do offer offline bookings over the phone. However, we do not encourage walk-ins as our system operates fully automated and may be unmanned at certain times. We strongly recommend booking online, where you can enjoy better rates. Please note that our offline rates differ, and we are unable to offer the same rates …
Can we make bookings over the phone or through walk-ins? Read More »