FAQs

Others

Category: Others

UNDERSTANDING AND USING CHANGE FEE

Introduction

A change fee is a charge incurred when you need to modify the date or time of your booking. Here’s a step-by-step guide to walk you through how change fees work and how to utilize this service effectively.

1. What is a Change Fee?

A change fee is a fee imposed when you wish to alter the timing or date of your booking.

2. Timing for Changes

Changes can be made up to four (4) hours before the originally scheduled booking time.

3. Booking Reference

The change fee applies to each Booking Reference and/or Booked In Session.

4. Eligibility

This option is exclusively available for contactless bookings made via www.mba101badminton.com, both for guests and registered customers.

5. Rate Difference

If the new booking has a higher rate compared to the canceled one, you will need to pay the difference through the payment portal in the booking system.

6. Confirmation

Your change is not confirmed until you receive a fulfillment notification.

7. Initiating a Change

Navigate to the ‘Fees & Charges’, click here
Select ‘Change Fee’ and add it to your cart.
In the cart, find the column at the bottom labeled ‘Special instructions for seller.’
It’s crucial to include your booking details in this section; otherwise, your request will be automatically rejected. You can copy and paste these details from your confirmation booking email.

8. Refund and Reissue

Please note there is no cash refunds. Instead, the fee will be refunded and reissued in the form of a Contactless Booking e-Voucher or Lesson Credit, depending on your booking.
The Contactless Booking e-Voucher or Lesson Credit will be valid for 30 days and can be used for your next booking.

9. Delivery Method

For Guest Login: The Contactless Booking e-Voucher Code will be sent to the registered email address used for the original booking.
For Customer Portal Login: The refund will be credited back into your account.

Conclusion

Now that you understand how change fees work and the process to make changes to your booking, you can confidently manage your bookings on www.mba101badminton.com. Remember to provide accurate booking details when initiating a change to ensure a smooth process.

Category: Others

Earning and Redeeming SMASHING Points

Introduction
SMASHING Points are your path to earning rewards when using Michael’s Badminton Academy’s Contactless Convenience. This tutorial guide explains how you can accumulate and redeem these points for extra benefits.

1. Earning SMASHING Points

You earn 1 MBA Smashing point for every RM1 spent through MBA Contactless Convenience.

2. Redeeming Your Points

For every 500 points you accumulate, you can redeem RM5 instantly during your online store checkout.

3. Points Expiry

Please note that these points have a validity period of twelve (12) months. Be sure to utilize them within this time frame to make the most of your rewards.

4. Matching Email Address

It’s essential to use the same email address when making purchases through Michael’s Badminton Academy’s Contactless Convenience as the one associated with your SMASHING Points account.
Using a different email address may result in points not being awarded.

Conclusion

Earning and redeeming SMASHING Points is a straightforward way to enhance your experience with Michael’s Badminton Academy’s Contactless Convenience. Make sure to keep track of your points, use the same email address for consistency, and enjoy the rewards that come your way!

Category: Others

Maximizing Savings with Promo Codes

Introduction

Promo codes are your ticket to unlocking great deals when booking our top-notch facilities and exciting activities at Michael’s Badminton Academy. Here’s a step-by-step guide to help you discover the various avenues for obtaining and using promo codes.

1. Accessing Promo Codes

Here are the key ways to get your hands on valuable promo codes:

2. Subscribe to Our Notification Platform

Sign up for our email and WhatsApp notification platform.
By doing so, you’ll receive exclusive promo codes and special offers directly in your Inbox and WhatsApp messages, ensuring you’re always in the loop.

3. Follow Us on Social Media

Connect with us on our official social media profiles:
Facebook: Click Here
Instagram: Click Here
We regularly share promo codes and exclusive offers with our followers, so be sure to follow us for the latest updates.

4. Explore Our Website

Visit our official website at www.mba101badminton.com.
Navigate to the ‘Offer’ page, where you’ll find a treasure trove of promo codes and special offers designed to enhance your booking experience.

5. Stay Informed

Keep an eye by regularly visiting our website and/or social media.
We continuously update our site with the latest information on promotions and promo codes, so you won’t miss out on any savings opportunities.

Conclusion
By subscribing to our notification platform, following us on social media, exploring our offer page, and keeping an eye on our website, you’ll be well-equipped to maximize your savings through promo codes. Start enjoying more value for your money today with Michael’s Badminton Academy’s exclusive offers!

How to Apply Promo Codes for Contactless Booking

Introduction
Promo codes are your ticket to unlocking discounts when booking activities with Michael’s Badminton Academy’s. Here’s a step-by-step guide on how to use your promo code for contactless booking:

1. Accessing Promo Code Entry

When entering your booking details for the activity, you’ll have the opportunity to apply your promo code to enjoy discounts.

2. Promo Codes

Both guest login and customer portal users can use it.
Enter promo code in the “Promo Code” column to apply the discount to your booking.

3. Special Promo Codes

Only applicable for guest login users.
Enter special code in the “Membership” column to apply the discount to your booking.

4. Verify Discount Application

Before proceeding with your payment, it’s essential to double-check that you’ve entered the correct promo code.
Ensure that the discount has been applied to your booking total. Please note that all transactions are considered final, and we are unable to make adjustments after payment is completed.

Conclusion

Using promo codes for contactless booking with Michael’s Badminton Academy’s is a simple and effective way to enjoy savings on your activities. By following these steps and confirming your discount, you’ll make the most of your promo code and get the best value for your booking.

How to Apply Promo Codes for Contactless Shopping

Introduction
Promo codes are your ticket to unlocking discounts when booking activities with Michael’s Badminton Academy’s. Here’s a step-by-step guide on how to use your promo code for contactless shopping:

1. Automatic Application

If your promo code is associated with your account, it will automatically be applied during the checkout process.

2. Manual Entry

Enter promo code and click “Redeem” to apply the discount.

3. Verify Discount Application

You’ll then see the value of your total savings in the “Subtotal” section of the screen.
Make sure to check that you’re using the correct promo code and that your discount has been applied before making your payment.

Conclusion

Using promo codes for contactless booking with Michael’s Badminton Academy’s is a simple and effective way to enjoy savings on your shopping. By following these steps and confirming your discount, you’ll make the most of your promo code and enjoy your savings while contactlessly shopping with us!

Category: Others

PAYMENT OPTIONS AND CONVENIENCE

We offer the following convenient payment methods:

Credit and Debit Card
You have the option to pay using both Credit and Debit cards.

Important Note for Debit Card Users
If this is your first time booking online, please ensure that you activate your debit card with your bank’s 24-hour hotline. It’s crucial to highlight that this activation is a one-time requirement. You won’t need to repeat this process for future transactions.

Without activation, your transaction may be declined by the bank. Please understand that this is a security feature implemented by the bank and it’s not within our control. Your understanding in this matter is greatly appreciated.

E-Wallets
We also offer the flexibility to make payments using popular E-wallets, ensuring a seamless and secure transaction experience.

Direct Debits
You can set up direct debits for convenient and automated payments, providing you with a hassle-free way to manage your transactions.

0% Installment Plan
Enjoy hassle-free transactions and explore our 0% Installment Plan for a seamless shopping experience at our online store.

Online Booking

Online Shopping

Offline & On-Site (Booking & Shopping)