FAQs

Coaching and Class Details

Our classes maintain a small group size to ensure focused attention and quality instruction. Typically, there’s a maximum of 6 students per coach in a 1-hour class. This setup allows for effective learning and individualized guidance.

Our priority is to provide uninterrupted classes. In case a coach falls ill or has personal commitments, we arrange for another coach to step in temporarily. All our coaches are trained in the same steps and techniques, although they might have their unique style. This ensures your classes continue smoothly without disruption, maintaining the quality of instruction.

Certainly! We offer hassle-free class changes. If you need to reschedule, simply make changes at least 72 hours before your scheduled booking via your customer portal, and your lesson credit will be automatically credited back to your account, valid for 30 days.

Please note that if changes are made within 72 hours, a small change fee is required. For changes made within 4 hours or less, we regret that no cancellations are possible. We value your commitment to learning and aim to provide flexibility while respecting scheduling constraints.